Guard Monitoring.co.za offers real-time guard monitoring systems that allow you to accurately monitor your security guards or supervisors’ activities on a daily basis, easily and conveniently.

Real-time guard monitoring systems

Our online guarding system called Sugar Blu offers live, real-time monitoring reports of your personnel.

Telegram messaging is available as an alternative to SMS alerts and is at no cost to you.

Guard monitoring systems and starter kits

We provide powerful guard monitoring solutions through the reliable Tagtough system or the newly added Suga Blu system. These solutions leverage technological advancements in personnel monitoring systems.

Select the online guarding system that works for you.

Tagtough FAQs

Are there any additional monthly expenses after purchase?

There are no additional monthly costs.

What is the baton made of?

The baton casing is manufactured from surgical grade stainless steel to IP69K standard and is hermetically sealed.

Can the baton safely be used in zone 0 hazardous locations?

Yes, the baton is intrinsically safe certified.

Is the baton waterproof?

Yes, it is.

How often should data be recovered from the baton?

At least once a week for standard sites (recommended). The baton's memory capacity is 4 000 clockings.

What is the baton's battery life?

Four to eight years.

What batteries do the ID points require?

ID points do not require batteries, are waterproof and wireless.

How do I get data from the baton?

Data can be transferred from the baton to your computer via the Doc Pro uploader which is connected to your computer via a USB cable.

Is there any additional software required to use the device?

No additional software is required after the initial download. However, the latest software is always available for download from our website if required.

How many batons can I use on my site?

There is no limit to the number of batons you can use on your site. Additional batons can be purchased as your business expands.

How many ID points can be set up on my site?

There is no limit to the number of ID points you can set up on your site. Additional ID points can be purchased as your business expands.

How many sites can be set up on with one starter kit?

There is no limit to the number of sites you can add. Additional ID points and batons can be purchased as your business expands.

Get your Tagtough system today

If you would like to know more about this specialised guard monitoring system, be sure to get in touch with a knowledgeable Guard Monitoring.co.za representative today. All of the Tagtough system components can be bought separately as your business expands.

Suga Blu FAQs

Can I rent a Suga Blu system?

Yes, you can. Please contact us for more information. Currently available in Gauteng only. Contact us if you are interested in providing this service in other areas.

Are there any additional monthly expenses after purchase?

Yes, there is a small SIM management fee that can be paid monthly or year. The first 12 months is provided free with the purchase of your Suga Blu baton.

Is this a real-time platform?

Yes, the information is available immediately.

Can I monitor guards live?

Yes, you can monitor the guards online from anywhere

Will I receive notifications and alerts?

Yes, the system will send notifications and alert as it happens.

Is there any additional software required to use the device?

No, all information can be accessed via a website.

Can I get reports?

Yes, you can pull reports from the website at any time, or have reports automatically mailed on a schedule. You do not need to download any additional software or apps to access reports. Report options include:

• Overview report
• Detailed clocking report
• Detailed docking report
• Guard performance report
• Summary report

Can I schedule reports to be emailed automatically?

Yes, you have full access to all online features at no additional cost, including scheduled reporting and different reporting formats.

For how long will historic data be available?

Period of 5 years, but you can also archive your information.

What is the baton made of?

The baton is manufactured to IP68 standard and is hermetically sealed

What is the baton's battery life?

Up to 10 days.

What does the light on the back-end of the baton mean?

• Green – flashes once to indicate point successful read. Flashes twice to indicate a duplicate point read.
• White – attempting communication with the server
• Red – clocking ignored, memory buffer full
• White and red – unit unable to reach the server for 20 minutes or more. Possible causes are:
  • No signal
  • Network down
  • No airtime
  • Faulty SIM card
• Yellow – moisture detected, send in for service to minimize damage
• Blue – flashes once when the battery voltage is low and needs to be recharged. Remains blue when charging until the battery is full.

Any red or yellow light needs to be reported.

How long does it take to charge the baton?

Eight hours to fully charge from flat

What batteries do the ID points require?

ID points do not require batteries, are waterproof and wireless.

How many batons can I use on my site?

There is no limit to the number of batons you can use on a site. Additional batons can be purchased as your business expands.

How many ID points can be set up on my site?

There is no limit to the number of ID points you can set up on a site. Additional ID points can be purchased as your business expands.

What is Telegram?

Telegram is a messaging app similar to WhatsApp but with fewer privacy concerns, and is a free option for sending alert messages.

Get your Suga Blu system today

If you would like to know more about this specialised guard monitoring system, be sure to get in touch with a knowledgeable Guard Monitoring.co.za representative today. All of the Suga Blu system components can be bought separately as your business expands.